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Meta WhatsApp Business Platform Integration

Connect WhatsApp. Keep Your Team in Sync.

Connect your business to ChatGrow using Meta's business messaging platform. Use Embedded Signup for onboarding and, for eligible WhatsApp Business App accounts, Coexistence to continue using the mobile app alongside your team inbox.

Powered by the official WhatsApp Business Platform / Cloud API. Streamlined Meta onboarding with zero unapproved blast scripts.

Onboarding Architecture

Connect WhatsApp Your Way

Connect your business to ChatGrow through Meta's Embedded Signup, with WhatsApp Coexistence available for eligible WhatsApp Business App accounts.

Meta Embedded Signup

Guided Flow

Connect your WhatsApp Business account through Meta's guided onboarding experience and bring your business messaging into ChatGrow.

Meta-based onboarding: Log in directly with your Meta account via a secure, guided popup flow.
Guided account connection: Easily select or create your WhatsApp Business Account (WABA).
WhatsApp Business Platform integration: Powered by Meta's reliable, secure Cloud API infrastructure.
Designed for team collaboration: Enables multi-agent inboxes, automated workflows, and CRM syncing.
Connect WhatsAppStreamlined Meta onboarding

WhatsApp Coexistence

Eligible Accounts

Keep using the WhatsApp Business app while working with ChatGrow.

For eligible WhatsApp Business App numbers, Coexistence allows you to connect your existing business number to ChatGrow while continuing to use the WhatsApp Business mobile app.

Existing Business App Number: Connect a number already running on the WhatsApp Business mobile app without forfeiting your phone setup.
Chat History Synchronization: Mirror supported past conversations into the ChatGrow Team Inbox based on Meta's supported configuration.
Business Contact Synchronization: Synchronize supported customer contacts into your unified ChatGrow CRM directory.
Mobile App Access Retained: Continue sending and receiving messages on your WhatsApp Business mobile app alongside your desktop team.
Guided Meta Embedded Signup: Complete account linking securely through Meta's guided embedded signup experience.
Eligibility Notice
WhatsApp Coexistence availability depends on Meta's eligibility requirements and supported account configurations. Availability and supported features may vary.
Full-Stack Platform

Everything Your Team Needs to Grow on WhatsApp

Once connected via Meta Embedded Signup, unlock powerful collaboration, automated lead capture, and CRM capabilities.

Multi-Agent Team Inbox

Let multiple team members manage customer inquiries simultaneously from one WhatsApp number. Assign chats, leave private internal notes, and prevent collision with live collision indicators.

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Contact Management & Tagging

Organize customer relationships with custom fields, lifecycle stages, and segmentation tags. Keep customer purchase notes, location data, and conversation history together.

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Automated Workflows & Replies

Respond immediately 24/7 with welcome greetings, out-of-office autoreplies, and keyword-based routing journeys that qualify customer intent before reaching your team.

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AI Conversational Agents

Deploy intelligent AI assistants to resolve routine questions, collect prospect details, and summarize lengthy customer threads before handing off to human agents.

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Visual Kanban Sales CRM

Turn incoming chats into revenue. Drag deals through customized sales stages—from new lead to quoted, negotiating, and won—directly beside the chat stream.

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Targeted Marketing Campaigns

Broadcast personalized promotions, order updates, and seasonal alerts using Meta-approved message templates with real-time delivery and read tracking.

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Step-by-Step

How Guided Onboarding Works

Get your business connected smoothly through Meta's official channels without technical headaches.

01

Start Your ChatGrow Workspace

Sign up for ChatGrow to access your unified team inbox, automation builder, and customer management dashboard.

02

Guided Meta Embedded Signup

Launch the streamlined Meta onboarding window directly inside ChatGrow. Log in with your Facebook account and select or register your business.

03

Choose Connection Mode

Connect a dedicated number on the WhatsApp Business Platform or, for eligible WhatsApp Business App accounts, enable WhatsApp Coexistence to keep using your mobile app.

04

Invite Your Team & Scale

Add your sales, support, and operations staff. Start collaborating on live chats, assigning leads, and automating workflows.

Clear Answers

Frequently Asked Questions

Clear, transparent details about Meta Embedded Signup, WhatsApp Coexistence, and Cloud API connectivity.

For eligible accounts, ChatGrow supports WhatsApp Coexistence, allowing an existing WhatsApp Business App number to be connected while retaining access to the mobile app.
Trademark & Platform Notice

WhatsApp is a registered trademark of Meta Platforms, Inc. ChatGrow is an independent SaaS software platform developed and operated by CHAT GROW, and is not affiliated with, sponsored by, or endorsed by Meta Platforms, Inc.

ChatGrow connects to Meta's WhatsApp Business Platform using supported APIs. WhatsApp Coexistence features and eligibility are governed strictly by Meta's platform rules, technical constraints, and account requirements. ChatGrow does not guarantee account approval, specific sync windows, or uninterrupted third-party service availability.

Official WhatsApp Business Platform

Connect Your WhatsApp. Start Growing Today.

Join businesses across India using ChatGrow to deliver faster customer support, automate follow-ups, and manage sales deals.

Multi-agent shared team inboxMeta-compliant Cloud API setupNo long-term contracts required